Privacy Policy

Privacy Policy

At Friends With Bears, we are committed to protecting the privacy and security of your personal information. This privacy policy explains how we collect, use, and disclose your personal data when you use our website and complete a purchase through our WooCommerce-powered ecommerce store.

  1. Collection of Personal Information

1.1. Information You Provide: We collect personal information that you provide to us when you place an order, including your name, email address, shipping address, and payment details. We use this information to process and fulfill your order.

1.2. Automated Information: When you visit our website, we may automatically collect certain information about your device, browsing actions, and patterns. This information may include your IP address, browser type, operating system, referring URLs, and other technical information. We use this information to analyze trends, administer the site, track users’ movements, and gather demographic information for aggregate use.

  1. Use of Personal Information

2.1. Order Processing: We use the personal information you provide to process and fulfill your orders, communicate with you about your order, and provide customer support.

2.2. Marketing Communication: With your consent, we may send you promotional emails about our products, special offers, or other updates. You have the right to opt-out of receiving marketing communications at any time.

2.3. Legal Compliance: We may also use your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

  1. Data Sharing and Disclosure

3.1. Third-Party Service Providers: We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and order fulfillment. These service providers have access to the personal information necessary to perform their functions but are prohibited from using it for any other purpose.

3.2. Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

  1. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Your Rights

You have certain rights regarding your personal information, including the right to access, update, and delete your information. If you wish to exercise these rights or have any questions about our privacy practices, please contact us using the contact information provided below.

  1. Changes to this Privacy Policy

We reserve the right to update or change this privacy policy at any time. Any changes will be effective immediately upon posting on our website. Please review this privacy policy periodically to stay informed about how we collect, use, and protect your personal information.

  1. Contact Us

If you have any questions or concerns about our privacy policy or data practices, please contact us at:

Friends With Bears

+65 8866 9750