Terms and Conditions

Welcome to Friends With Bears. These terms and conditions govern your use of our website and the purchase of products and apparel from our ecommerce store. By accessing or using our website and making a purchase, you agree to be bound by these terms and conditions. Please read them carefully.

  1. Product Information

1.1. Product Descriptions: We strive to provide accurate and up-to-date information about our oversized t-shirts, including descriptions, colors, sizes, and prices. However, we do not warrant that the product descriptions or other content on our website are complete, accurate, reliable, current, or error-free.

1.2. Colors and Sizes: The colors and sizes of our oversized t-shirts may vary slightly from the images and measurements provided on our website. We make reasonable efforts to display the colors and sizes accurately, but we cannot guarantee that your device’s display accurately reflects the actual colors or sizes of the products.

  1. Ordering and Payment

2.1. Order Acceptance: When you place an order through our website, it constitutes an offer to purchase the selected products. We reserve the right to accept or decline your order in our sole discretion.

2.2. Payment: We accept payment through various secure payment methods indicated on our website. By providing your payment information, you represent and warrant that you are authorized to use the designated payment method.

2.3. Pricing and Taxes: All prices displayed on our website are in SGD and do not include applicable taxes, shipping, or handling charges unless otherwise stated. You are responsible for any taxes or fees imposed by your jurisdiction.

  1. Shipping and Delivery

3.1. Shipping Policy: We strive to process and ship your oversized t-shirts in a timely manner. Shipping times and costs will be indicated during the checkout process. However, please note that delivery times may vary depending on your location and other factors beyond our control.

3.2. Shipping Address: It is your responsibility to provide accurate and complete shipping information. We are not liable for any delays, losses, or additional costs incurred due to incorrect or incomplete shipping addresses provided by you.

  1. Returns and Refunds

4.1. Return Policy: We want you to be satisfied with your purchase. If you receive a damaged or defective oversized t-shirt, please contact our customer support within 3 days of receiving your order to request a return or exchange. We may require proof of the damaged or defective item.

4.2. Refunds: Upon inspection of the returned item, we will determine if a refund or replacement is applicable. Refunds will be issued to the original payment method used for the purchase, excluding any shipping or handling fees.

  1. Intellectual Property

5.1. Ownership: All intellectual property rights, including copyrights, trademarks, and designs, in our website, content, and oversized t-shirt designs, are the property of Friends With Bears or our licensors. You are prohibited from reproducing, modifying, distributing, or using any of our intellectual property without our prior written consent.

  1. Limitation of Liability

6.1. Disclaimer: Our oversized t-shirts are provided “as is” without any warranties, express or implied. We do not guarantee that our products will meet your specific requirements or expectations.

6.2. Limitation of Liability: To the maximum extent permitted by applicable law, [Your Company Name] and its directors, officers, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use or inability to use our website or products.

  1. Governing Law and Dispute Resolution

7.1. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of laws provisions.

7.2. Dispute Resolution: Any disputes arising out of or relating to these terms and conditions shall be resolved through good faith negotiations between the parties. If the parties are unable to reach a mutually satisfactory resolution, either party may initiate legal proceedings in the courts of Singapore.

  1. Changes to Terms and Conditions

We reserve the right to modify or update these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms and conditions periodically.